Crevier MINI
1455 Auto Mall Dr, Santa Ana CA 92705 • Sales: (877) 231-8279 • Service: (866) 338-5353
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
      –   Alan H., Laguna Beach, CA May 18, 2013
  •   5.0
      –   Roselia K., Santa Ana, CA May 18, 2013
  •   5.0
      –   Thomas L., Mission Viejo, CA May 15, 2013
  •   4.5
      –   Erika P., Anaheim, CA May 13, 2013
  •   5.0
      –   Jeonghee C., Fullerton, CA May 13, 2013
  •   5.0
      –   Eufemio V., Pacoima, CA May 12, 2013
  •   5.0
      –   Grace G., Anaheim, CA May 12, 2013
  •   4.5
      –   Toni S., Chino Hills, CA May 12, 2013
  •   5.0
      –   Steven T., Yorba Linda, CA May 11, 2013
  •   5.0
    "We choose Crevier over the closer Mini Ontario dealership due to a great experince we had months earlier with Brian. Jim picked up right where Brian left off and we bought the car."   –   Jeffery B., Chino Hills, CA May 10, 2013
    Dealer Response: Congratulations on your new MINI Jeffrey! Thank you for giving Jim the opportunity to take care of you.  –   Jackie D., CSI Manager May 14, 2013
  •   5.0
      –   Preston F., Los Angeles, CA May 10, 2013
  •   5.0
      –   Hailee B., Capo Beach, CA May 9, 2013
  •   5.0
      –   Patrick K., Costa Mesa, CA May 9, 2013
  •   5.0
      –   Kristen K., Newport Beach, CA May 9, 2013
  •   3.5
      –   Hong G., Irvine, CA May 8, 2013
  •   5.0
    "We love our Mini. Thanks to Armond for making everything smooth and exceptional."   –   MINI Owner, San Jose, CA May 8, 2013
  •   5.0
      –   Claudine S., Huntington Beach, CA May 8, 2013
  •   5.0
      –   Mary H., Huntington Beach, CA May 8, 2013
  •   5.0
      –   MINI Owner, Newport Beach, CA May 8, 2013
  •   5.0
      –   Larry L., Buena Park, CA May 8, 2013
  •   5.0
      –   Kristina R., Yorba Linda, CA May 8, 2013
  •   5.0
    "I had a wonderful car buying experience, thanks to Dana Eastman. He was professional, helpful and very knowledgable."   –   Summer I., Whittier, CA May 7, 2013
  •   5.0
      –   John G., Brea, CA May 7, 2013
  •   5.0
    "Our experience purchasing our Mini Clubman at Crevier Mini, was, without exception completely satisfying. I have already, and will continue, to endorse the dealership and refer anyone I know who may be interested in buying a Mini to Crevier."   –   MINI Owner, Los Angeles, CA May 7, 2013
  •   5.0
      –   Michael D., Chino Hills, CA May 7, 2013
  •   5.0
    "Kirk went way behond his ways to help me and make sure my mini was perfect for me .... Kirk is a great salesman and i never felt pressured to buy . .... The test drive kirk provided sold me on the mini ....... I love this car ...... It is a go cart on steroids. Thanks again kirk keep up the good work ... John BAtchman"   –   John B., Anaheim, CA May 7, 2013
  •   5.0
      –   Elizabeth N., Laguna Niguel, CA May 7, 2013
  •   5.0
    "very professional. very good service"   –   Irene H., Lake Forest, CA May 7, 2013
  •   5.0
      –   Patrick M., Santa Ana, CA May 7, 2013
  •   5.0
      –   Mark G., Foothill Ranch, CA May 7, 2013
  •   5.0
      –   Grant G., Irvine, CA May 7, 2013
  •   5.0
      –   Ting Y., Irvine, CA May 7, 2013
  •   5.0
    "He answered all my questions he was very polite And he's very good at what he does."   –   Sandra V., Orange, CA May 6, 2013
  •   5.0
      –   Ronaldo L., Orange, CA May 6, 2013
  •   5.0
      –   Jason M., Anaheim, CA May 5, 2013
  •   5.0
    "Armond is the reason we came back and bought a GP!!! His passion, integrity, and resilience shined through again in helping us get another vehicle from him."   –   MINI Owner, Corona, CA May 4, 2013
  •   5.0
    "Fantastic car buying experience. Armond showed poise, integrity, and humor during the whole process."   –   MINI Owner, Huntington Beach, CA May 4, 2013
  •   5.0
      –   Stephen W., Downey, CA May 4, 2013
  •   5.0
      –   Daryl M., Anaheim, CA May 2, 2013
  •   5.0
      –   Jason M., Yorba Linda, CA May 2, 2013
  •   5.0
      –   Jennifer S., La Mirada, CA May 2, 2013
  •   5.0
      –   MINI Owner, Fullerton, CA May 1, 2013
  •   5.0
      –   Jonathan L., Placentia, CA May 1, 2013
  •   5.0
      –   Jeff P., Orange, CA May 1, 2013
  •   5.0
      –   Daniel S., Covina, CA May 1, 2013
  •   5.0
      –   Sandra B., La Crescenta, CA May 1, 2013
  •   5.0
      –   Leobardo M., Santa Ana, CA May 1, 2013
  •   5.0
    "Dana was really helpful and really knows what he's doing. Very professional and easy to talk to."   –   Bingcrosby B., Orange, CA May 1, 2013
    Dealer Response: We really appreciate your feedback and we hope you are having a blast with your new MINI!  –   Jackie D., CSI Manager May 3, 2013
  •   5.0
      –   Rebecca H., Placentia, CA Apr 30, 2013
  •   5.0
      –   Jacqueline D., Yorba Linda, CA Apr 30, 2013
  •   5.0
      –   Sheila A., Orange, CA Apr 29, 2013
  •   5.0
      –   Melissa P., Huntington Beach, CA Apr 29, 2013
  •   5.0
    "Jeff was friendly, efficient, and a pleasure to work with."   –   Mitchel L., Anaheim, CA Apr 29, 2013
    Dealer Response: We really appreciate your feedback Mitchel. I hope you are enjoying your new MINI :)  –   Jackie D., CSI Manager Apr 30, 2013
  •   5.0
    "Santiago and the rest of the team I've worked with at Crevier are exceptionally knowledgeable, customer oriented, patient and polite. I enjoy working with everyone, especially Santiago. Although I was considering several other makes of cars, Santiago and the support he gave me during the decision-making process was a key element of my decision to purchase a Mini Cooper."   –   MINI Owner, Fountain Valley, CA Apr 29, 2013
    Dealer Response: Welcome to the Crevier family!  –   Jackie D., CSI Manager Apr 30, 2013
  •   5.0
      –   Jose V., Santa Ana, CA Apr 29, 2013
  •   4.5
      –   Hyoung K., Irvine, CA Apr 29, 2013
  •   5.0
      –   Arya O., Aliso Viejo, CA Apr 27, 2013
  •   5.0
      –   Etsuo E., Placentia, CA Apr 27, 2013
  •   5.0
    "GREAT"   –   Rosabelle M., Whittier, CA Apr 26, 2013
    Dealer Response: Congratulations Rosabelle!  –   Jackie D., CSI Manager Apr 30, 2013
  •   5.0
      –   Monique P., Costa Mesa, CA Apr 26, 2013
  •   5.0
    "I was not expecting to buy a car but after taking with the advisor he made it easy for me to justify going ahead with a new purchase"   –   Carlos D., Irvine, CA Apr 26, 2013
    Dealer Response: I hope you are having a blast with your new MINI!  –   Jackie D., CSI Manager Apr 30, 2013
  •   5.0
      –   James K., Tustin, CA Apr 25, 2013
  •   5.0
    "I really enjoyed working with my sale rep, Santiago."   –   Joshua S., Tustin, CA Apr 24, 2013
    Dealer Response: Thank you for the wonderful feedback!  –   Jackie D., CSI Manager Apr 26, 2013
  •   5.0
    "Brian was a great help in all aspects of the sale."   –   Todd L., Huntington Beach, CA Apr 23, 2013
    Dealer Response: Congratulations on your new MINI Todd!  –   Jackie D., CSI Manager Apr 26, 2013
  •   5.0
    "My Mini is AWESOME!"   –   MINI Owner, Irvine, CA Apr 23, 2013
    Dealer Response: We are so happy you are enjoying it :)  –   Jackie D., CSI Manager Apr 26, 2013
  •   5.0
      –   MINI Owner, Anaheim, CA Apr 23, 2013
  •   5.0
      –   Paula Z., Anaheim, CA Apr 22, 2013
  •   5.0
      –   Samuel P., Capo Beach, CA Apr 22, 2013
  •   5.0
    "Dana eastman is awesome! He made everything effortless - you should be proud to have him representing your companies good name. You need 11s on your grading chart for people like dana."   –   Tom F., Buena Park, CA Apr 22, 2013
  •   5.0
      –   Susan T., Walnut, CA Apr 21, 2013
  •   5.0
    "The best car buying experience I've ever had! Santiago was a fantastic sales associate. We have recommended him to all of our friends!"   –   Nicole S., Orange, CA Apr 21, 2013
  •   5.0
    "Jim was the best! I love my new mini! He answered all my questions and I would refer him to anyone."   –   Ashley R., Rancho Santa Margarita, CA Apr 21, 2013
  •   5.0
      –   Changhyun H., Irvine, CA Apr 20, 2013
  •   5.0
      –   Choon L., Irvine, CA Apr 20, 2013
  •   5.0
      –   Dean M., Orange, CA Apr 19, 2013
  •   5.0
    "Overall, was a very relaxed experience.. Did not feel any pressure from anyone. Much appreciated!!"   –   Aaron M., Yorba Linda, CA Apr 18, 2013
  •   5.0
    "Adrena was very helpful and she provided great customer service."   –   Man H., Costa Mesa, CA Apr 17, 2013
    Dealer Response: Thank you for letting us know about the excellent service that Adrena provided for you!  –   Jackie D., CSI Manager Apr 19, 2013
  •   5.0
      –   Lori D., Yorba Linda, CA Apr 17, 2013
  •   5.0
      –   MINI Owner, Chino Hills, CA Apr 17, 2013
  •   5.0
      –   Pengyu G., Rcho Sta Marg, CA Apr 16, 2013
  •   5.0
      –   Smith J., Ladera Ranch, CA Apr 16, 2013
  •   5.0
      –   James K., Irvine, CA Apr 16, 2013
  •   5.0
    "Amanda White did a great job."   –   Joseph M., Reseda, CA Apr 15, 2013
    Dealer Response: I hope you are enjoying your new MINI!  –   Jackie D., CSI Manager Apr 19, 2013
  •   5.0
      –   Leticia A., Tustin, CA Apr 15, 2013
  •   5.0
      –   Kelly B., Orange, CA Apr 15, 2013
  •   5.0
    "So wonderful ! Very friendly great team at mini!!!"   –   Tammie M., Irvine, CA Apr 14, 2013
    Dealer Response: Thank you Tammie! We look forward to seeing you next service :)  –   Jackie D., CSI Manager Apr 19, 2013
  •   5.0
    "Salesman was very helpful and communicated throughout the process."   –   John A., Pico Rivera, CA Apr 14, 2013
    Dealer Response: Hi John, I hope you are having a blast with your new MINI!  –   Jackie D., CSI Manager Apr 18, 2013
  •   5.0
      –   Justin A., Fullerton, CA Apr 12, 2013
  •   5.0
      –   Douglas A., Santee, CA Apr 10, 2013
  •   5.0
      –   MINI Owner, La Habra, CA Apr 10, 2013
  •   5.0
      –   Tong C., Tustin, CA Apr 10, 2013
  •   5.0
      –   MINI Owner, Los Angeles, CA Apr 9, 2013
  •   5.0
    "Awesome Experience in buying my vehicle"   –   MINI Owner, Palm Springs, CA Apr 9, 2013
    Dealer Response: I hope you are really enjoying your new MINI!  –   Jackie D., CSI Manager Apr 11, 2013
  •   5.0
    "I had an amazing experience purchasing my MINI. Blake and Christian were very helpful and made the overall process easy and fun."   –   Daniela B., Costa Mesa, CA Apr 9, 2013
    Dealer Response: That is so great to hear! We really appreciate your feedback.  –   Jackie D., CSI Manager Apr 11, 2013
  •   5.0
    "This was the best car-buying experience ever."   –   Stelios Z., Los Alamitos, CA Apr 9, 2013
    Dealer Response: Congratulations on your new MINI!  –   Jackie D., CSI Manager Apr 11, 2013
  •   5.0
      –   Glen D., Yorba Linda, CA Apr 9, 2013
  •   5.0
    "This was the best experience I have ever had in purchasing a new vehicle. Dana was amazing!"   –   Martha B., Santa Ana, CA Apr 9, 2013
    Dealer Response: Thank you so much for letting us know that this was your best experience ever :)  –   Jackie D., CSI Manager Apr 11, 2013
  •   5.0
      –   Lisa M., Ladera Ranch, CA Apr 8, 2013
  •   5.0
    "I'm a lifer!"   –   Peter B., Laguna Woods, CA Apr 8, 2013
  •   5.0
      –   David S., Laguna Niguel, CA Apr 8, 2013
  •   5.0
    "My Motoring Advisor, Christian Banks, really made my entire buying experience painless and worry free. I would definitely refer business to Christian and Crevier MINI. I'm a very satisfied customer. I LOVE my Coupe!!"   –   Kimberly S., Placentia, CA Apr 8, 2013
  •   5.0
      –   Hassan A., Irvine, CA Apr 8, 2013
  •   5.0
      –   Joel H., Costa Mesa, CA Apr 8, 2013
  •   0.5
    "interior cannot be switch OFF ,no keyway on rear haich and everone doNOT like blackinterior I purchase a mini for michel abillaty not for all the switches or automatic equipment that you have put in it,[.- ."   –   Anthony D., Paso Robles, CA Apr 8, 2013
  •   5.0
      –   Steven T., Garden Grove, CA Apr 8, 2013
  •   5.0
      –   Diana L., Westminster, CA Apr 7, 2013
  •   5.0
      –   Erin K., Huntington Beach, CA Apr 7, 2013
  •   5.0
      –   Richard L., Irvine, CA Apr 7, 2013
  •   5.0
      –   Inna P., Garden Grove, CA Apr 7, 2013
  •   5.0
      –   Anri T., Costa Mesa, CA Apr 7, 2013
  •   4.5
      –   Linda C., Orange, CA Apr 6, 2013
  •   5.0
      –   Jennifer C., Rosemead, CA Apr 5, 2013
  •   5.0
      –   Alice D., Garden Grove, CA Apr 5, 2013
  •   5.0
      –   MINI Owner, Irvine, CA Apr 5, 2013
  •   5.0
    "I love my Green clubman Mini. Thank you Armond for working so hard to help me get this car."   –   MINI Owner, Costa Mesa, CA Apr 5, 2013
  •   5.0
      –   Michelle H., Hacienda Heights, CA Apr 4, 2013
  •   5.0
      –   Russell C., Corona del Mar, CA Apr 4, 2013
  •   5.0
      –   Sara N., Long Beach, CA Apr 4, 2013
  •   5.0
      –   Hee Yeon C., Torrance, CA Apr 4, 2013
  •   5.0
    "I had a great experience at Crevier Mini. I love my sales advisor, Adrena Rose. She is pretty awesome!"   –   Kelly C., Fountain Valley, CA Apr 4, 2013
  •   5.0
      –   Susan F., Anaheim, CA Apr 3, 2013
  •   5.0
    "Great experience buying our Paceman mini!"   –   MINI Owner, Redondo Beach, CA Apr 3, 2013
  •   5.0
      –   MINI Owner, Escondido, CA Apr 2, 2013
  •   5.0
      –   Jerry A., Saint George, UT Apr 1, 2013
  •   5.0
      –   Dawn S., Dana Point, CA Apr 1, 2013
  •   4.5
      –   Kristy B., SAN JUAN CAPO, CA Apr 1, 2013
  •   5.0
      –   Tara C., Perris, CA Mar 30, 2013
  •   5.0
    "Was a wonderful experience I got a great deal, and am very happy with my car!!!"   –   David N., Los Angeles, CA Mar 30, 2013
  •   5.0
    "Santiago was extremely professional, helpful and very thorough. He made the process easy and enjoyable."   –   William O., San Marcos, CA Mar 30, 2013
  •   5.0
    "We came back for our 4th Mini and Armond was again outstanding every step of the way! I love my new countryman"   –   MINI Owner, Banning, CA Mar 29, 2013
  •   5.0
    "I felt such individual care and respect. Thanks Brady"   –   Cassandra D., Fountain Valley, CA Mar 29, 2013
    Dealer Response: I hope you are having a wonderful time with your new MINI!  –   Jackie D., CSI Manager Apr 2, 2013
  •   5.0
      –   Stephanie P., Anaheim, CA Mar 28, 2013
  •   5.0
      –   Janis B., San Francisco, CA Mar 28, 2013
  •   5.0
      –   Clifford K., Coto de Caza, CA Mar 27, 2013
  •   5.0
    "Great car and great service!!"   –   Hyeong J., Los Angeles, CA Mar 27, 2013
    Dealer Response: Thank you for giving us the opportunity to take excellent care of you and your MINI!  –   Jackie D., CSI Manager Apr 2, 2013
  •   5.0
      –   Rafael P., Los Angeles, CA Mar 27, 2013
  •   5.0
      –   Perryhan E., Huntington Beach, CA Mar 27, 2013
  •   5.0
    "Sales man was informative and not pushy. Very proud of the product."   –   Sheryl H., Costa Mesa, CA Mar 26, 2013
    Dealer Response: Congratulations on your new MINI Sheryl! I am so happy that you are really enjoying it.  –   Jackie D., CSI Manager Mar 27, 2013
  •   5.0
    "Terrific Buying experience at Crevier dealership. Armond is a first class salesman. My 2nd MINI and I love it to pieces!"   –   MINI Owner, Santa Ana, CA Mar 26, 2013
    Dealer Response: We really appreciate your wonderful feedback :)  –   Jackie D., CSI Manager Mar 27, 2013
  •   5.0
      –   Hsin-Yi L., Rowland Heights, CA Mar 26, 2013
  •   4.0
      –   MINI Owner, Pasadena, CA Mar 26, 2013
  •   5.0
      –   Janet C., Cerritos, CA Mar 26, 2013
  •   5.0
      –   Christian J., LONG BEACH, CA Mar 26, 2013
  •   4.0
      –   Diana P., Santa Ana, CA Mar 25, 2013
  •   5.0
    "I consider Captain Kirk a friend. He's unlike any car salesman I've ever met. The fact that this is the third MINI we've bought from him should tell the tale."   –   Linda M., Jamul, CA Mar 25, 2013
    Dealer Response: Hi Linda, We really appreciate your loyalty and your kind words regarding Captain Kirk. We will be sure to pass this along to him. I hope you are enjoying your new MINI! Thank you, The MINI Team  –   Jackie D., CSI Manager Mar 27, 2013
  •   5.0
      –   Russell G., Orange, CA Mar 25, 2013
  •   5.0
      –   MINI Owner, Santa Ana, CA Mar 24, 2013
  •   1.0
    "I originally told the salesperson I would need to send a bank check for the deposit after I returned home as I am from out of state and was buying this car for my daughter. The salesperson told me I could write a postdated check. After an extremely long wait to sign the contract, the finance person told me I could not post date the check but they would be able to hold the check till whatever date I gave them. Which would be about three days later as I was leaving the next day. After I returned home, I received an email from this same person telling me they cannot accept out of state personal checks and could I please wire them the $10,000 deposit. Shouldn't this person have already known this? The wire transfer cost me an extra $70 which I am extremely unhappy about. If this finance person was new, someone did not do a good job of training her."   –   Sara W., Buena Park, CA Mar 24, 2013
  •   5.0
    "Christian Banks was one of the best sale people I have ever worked with. I am going to recommend him to all of my friends and family!"   –   Lauren S., SAN CLEMENTE, CA Mar 24, 2013
  •   5.0
      –   Kimberly Q., Riverside, CA Mar 24, 2013
  •   5.0
      –   Jeffrey G., Orange, CA Mar 24, 2013
  •   5.0
      –   Benjamin P., Costa Mesa, CA Mar 22, 2013
  •   5.0
      –   Alisha L., Newport Beach, CA Mar 22, 2013
  •   5.0
      –   MINI Owner, Los Angeles, CA Mar 21, 2013
  •   5.0
      –   Aaron G., Santa Ana, CA Mar 21, 2013
  •   5.0
    "After totalling my first Mini I was so sad because I loved it so much but I felt like it saved my life. So I came back to by another one and Adrena made it extra special by being so compationate."   –   Olivia D., Fountain Valley, CA Mar 21, 2013
  •   5.0
    "First class staff First class dealership"   –   Michael F., Hemet, CA Mar 20, 2013
  •   5.0
      –   Liao Z., Alhambra, CA Mar 20, 2013
  •   5.0
    "Love our MINI & the service we received."   –   MINI Owner, Coto de Caza, CA Mar 20, 2013
    Dealer Response: We are so happy to hear that :)  –   Jackie D., CSI Manager Mar 21, 2013
  •   5.0
      –   MINI Owner, Irvine, CA Mar 19, 2013
  •   5.0
      –   Rebecca M., Irvine, CA Mar 19, 2013
  •   5.0
      –   Robert B., Norco, CA Mar 19, 2013
  •   5.0
      –   Drew M., PLACENTIA, CA Mar 18, 2013
  •   5.0
      –   Rocky T., Santa Ana, CA Mar 18, 2013
  •   5.0
      –   Janet R., Chino Hills, CA Mar 18, 2013
  •   5.0
      –   Van T., Garden Grove, CA Mar 17, 2013
  •   5.0
    "There was no pressure to buy, it was a great facility and everyone was genuinely nice."   –   Andrea P., Long Beach, CA Mar 17, 2013
    Dealer Response: Hi Andrea, Congratulations on your new MINI and welcome to the Crevier family!  –   Jackie D., CSI Manager Mar 19, 2013
  •   5.0
    "I LOVE MY MINI! And I was very pleased with the overall car-buying experience at Crevier MINI. By far, the better dealership in Orange County =)"   –   Cindy H., Rancho Santa Margarita, CA Mar 14, 2013
  •   5.0
      –   Frans H., Anaheim, CA Mar 12, 2013
  •   5.0
      –   Teri B., YORBA LINDA, CA Mar 12, 2013
  •   5.0
      –   Gabriela E., Long Beach, CA Mar 10, 2013
  •   5.0
      –   Adriana S., Dana Point, CA Mar 10, 2013
  •   5.0
    "Incredible Service by Armond! He found the perfect JCW mini for my husband for his birthday, got the car in on time, and helped make it look great. Thank you so much. John loves his new Mini so much."   –   MINI Owner, Altadena, CA Mar 10, 2013
  •   5.0
      –   MINI Owner, Sherman Oaks, CA Mar 10, 2013
  •   5.0
    "Christian Banks and Peter Maldonado were extremely friendly and helpful during my car buying experience. I will definitely be referring everyone to go to crevier mini!"   –   Jason V., Los Angeles, CA Mar 10, 2013
  •   5.0
      –   Lin C., Irvine, CA Mar 8, 2013
  •   5.0
      –   MINI Owner, Bakersfield, CA Mar 7, 2013
  •   5.0
    "Dana Eastman was great."   –   Leonard P., Costa Mesa, CA Mar 7, 2013
  •   5.0
      –   Crystal G., Rancho Cucamonga, CA Mar 6, 2013
  •   5.0
    "I'm an executive with the NYSE, and I deal with wealthy entrepreneurs on a daily basis. I want to acknowledge Armond for his superb customer service and integrity. That is what makes him the best at what he does. Thank You for being my sales person!"   –   MINI Owner, Aliso Viejo, CA Mar 6, 2013
  •   5.0
    "Mini # 5 is Awesome"   –   Norman S., Anaheim, CA Mar 6, 2013
  •   4.5
      –   Cari S., Long Beach, CA Mar 6, 2013
  •   5.0
    "Jim Forbes was AWESOME! We could tell he was a true MINI lover and not just a salesman. Excellent care and service."   –   Christina R., Santa Ana, CA Mar 6, 2013
  •   5.0
    "Crevier MINI was recommended to us by a friend and he did not steer us wrong. We were very pleased with the entire process at Crevier. In particular, Brian Jenks was outstanding."   –   Deanna O., Anaheim Hills, CA Mar 6, 2013
  •   5.0
    "I had a great experience buying my new mini I going to reffering my family and friends 100%"   –   Arturo V., Anaheim, CA Mar 5, 2013
    Dealer Response: Thank you Arturo! I hope you are enjoying your new MINI :)  –   Jackie D., CSI Manager Mar 6, 2013
  •   5.0
      –   Nathan C., Anaheim, CA Mar 5, 2013
  •   5.0
    "Dana is great. Highly recommend him to my friends."   –   William H., Huntington Beach, CA Mar 5, 2013
    Dealer Response: Congratulations on your new MINI! I know Dana really appreciates the referrels :)  –   Jackie D., CSI Manager Mar 6, 2013
  •   5.0
    "Christian Banks is the man!"   –   Joseph D., Huntington Beach, CA Mar 5, 2013
    Dealer Response: Thank you for choosing Dana and Crevier! We really appreciate your business.  –   Jackie D., CSI Manager Mar 6, 2013
  •   5.0
    "I love my new car, and everyone that assisted me in the process was great!"   –   Marlena C., Costa Mesa, CA Mar 5, 2013
    Dealer Response: Thank you for the feedback Marlena! We look forward to taking excellent care of you and your MINI for all your future service needs.  –   Jackie D., CSI Manager Mar 6, 2013
  •   5.0
      –   Sandra C., LOS ANGELES, CA Mar 5, 2013
  •   5.0
      –   Youn N., La Habra, CA Mar 4, 2013
  •   5.0
    "Prior to viewing the Mini's, I went to see a variety of vehicles and dealerships. I had a couple of poor experiences thus making it difficult to committing to a car and kept looking. Fortunately, Christian Banks made the process an enjoyable experience from the moment I landed on the Crevier lot, knowledgeable and patient. After seeing their extensive inventory, I went home and planned out my Mini "preferences". Christian was able to pool the info together the next day and found the car suited to my budget. I am so happy with my Mini Countryman - the perfect car for me=) !"   –   Sandra M., San Clemente, CA Mar 4, 2013
  •   5.0
    "Everyone I came into contact with was fantastic. They were very nice, knowledgeable,and the whole experience was pressure free."   –   Sara R., Laguna Beach, CA Feb 28, 2013
  •   5.0
      –   Joel D., South Pasadena, CA Feb 28, 2013
  •   5.0
      –   Antonio L., Norwalk, CA Feb 28, 2013
  •   5.0
    "Santiago Cordoba is GREAT!!!! Thanks for everything!!"   –   Mariam B., Irvine, CA Feb 27, 2013
    Dealer Response: I hope you are having a blast with your new MINI!  –   Jackie D., CSI Manager Feb 28, 2013
  •   5.0
      –   Blair C., Lancaster, CA Feb 26, 2013
  •   5.0
      –   MINI Owner, Anaheim, CA Feb 26, 2013
  •   5.0
      –   Mark V., Diamond Bar, CA Feb 26, 2013
  •   5.0
    "Christian was very professional and all aspects of the purchase of my mini went well."   –   Keith S., Laguna Beach, CA Feb 26, 2013
    Dealer Response: Thank you for the wonderful feedback!  –   Jackie D., CSI Manager Feb 28, 2013
  •   5.0
    "jim Forbes is the best!!!!!"   –   Rochelle D., Tustin, CA Feb 25, 2013
    Dealer Response: Thank you and we really appreciate your business!  –   Jackie D., CSI Manager Feb 28, 2013
  •   5.0
    "My sales associate was Christian Banks. The entire sale experience was exceptional, and that was due entirely to him. He made me feel valued, and that I could trust him."   –   Joseph T., Lemon Grove, CA Feb 25, 2013
  •   5.0
      –   Mark D., Los Angeles, CA Feb 25, 2013
  •   5.0
    "Armond was the reason I bought my MINI. He was Awesome!!!"   –   MINI Owner, Corona, CA Feb 24, 2013
  •   5.0
      –   Leann E., Yorba Linda, CA Feb 24, 2013
  •   5.0
    "Christian worked with me throughout the process. I live in Petaluma and he was great explaining aspects of the car I was interested in, sending me all the paperwork, helping me with the paper work and picking me up at the train station."   –   Thomas L., Petaluma, CA Feb 24, 2013
  •   5.0
    "Dana Eastman is an excelent sales rep. Very consentious and helpful. Made the sales process smooth and seamless and a plesent experience. Customer service at its best."   –   Byron F., Newport Beach, CA Feb 23, 2013
  •   5.0
    "A+ Service by Armond who was my salesman. I've owned several exotic vehicles, and I can say the MINI is one of the funnest cars I've driven."   –   MINI Owner, Villa Park, CA Feb 22, 2013
  •   5.0
      –   Jodi S., Los Angeles, CA Feb 21, 2013
  •   5.0
      –   Nancy H., Tustin, CA Feb 21, 2013
  •   5.0
    "Santiago was just terrific. Made it so easy."   –   Amy W., Laguna Beach, CA Feb 20, 2013
  •   5.0
    "Armond was real awesome in doing all in his power in getting us a Mini S countryman."   –   MINI Owner, Irvine, CA Feb 19, 2013
  •   5.0
    "Chris made my experience an easy and exciting one...I am in love with my new Mini and I hope he finds a good home for my old one because it was good to me for 6 years."   –   Christina O., Riverside, CA Feb 19, 2013
    Dealer Response: Hi Christina, Congratulations on your new MINI and I am sure Chris will find the perfect home for your previous one :)  –   Jackie D., CSI Manager Feb 21, 2013
  •   5.0
    "I am just in love with my mini. And my sales guy, Brian Jenks was awesome and made what could have been a grueling process easy and fun! Thanks so much Brian and Crevier Mini!"   –   Lori R., Irvine, CA Feb 19, 2013
    Dealer Response: Hi Lori, We are so pleased that you are enjoying your new MINI!  –   Jackie D., CSI Manager Feb 21, 2013
  •   5.0
    "Christian Banks was awesome. Will definitely refer everyone who is the market for a Mini."   –   Brian P., Aliso Viejo, CA Feb 18, 2013
    Dealer Response: I hope you are enjoying your new MINI :)  –   Jackie D., CSI Manager Feb 21, 2013
Service Rating 4.7
  •   5.0
      –   Norman S., Anaheim, CA May 18, 2013
  •   5.0
      –   Erika R., Eastvale, CA May 18, 2013
  •   5.0
      –   Anawat P., Anaheim, CA May 18, 2013
  •   5.0
    "Jason Beers was extremely kind and helpfull"   –   Jennifer W., Irvine, CA May 18, 2013
  •   4.5
      –   Anthony S., Moorpark, CA May 18, 2013
  •   5.0
    "Thank you Marshall. You guys always take great care of my baby and who wouldn't love the awesome loaners?!"   –   Christopher S., Glendale, CA May 17, 2013
  •   5.0
      –   Lawrence E., Aliso Viejo, CA May 17, 2013
  •   2.0
      –   MINI Owner, Placentia, CA May 17, 2013
  •   5.0
      –   Madelyn C., Tustin, CA May 17, 2013
  •   5.0
      –   Lisa M., Buena Park, CA May 16, 2013
  •   3.5
    "It was a very friendly service experience and the work was done well. I set the appointment for a time when I could get a loaner and when I arrived the loaner car wasn't available. Fortunately someone returned a loaner after a short wait, so it wasn't too bad, but the rental representative had no idea how long it might be until the car came available. is that I was told I would receive a call when the car was done and I had to call at the end of the day to follow up. The car was done, but I hadn't been called. I loved my clean little mini when I got it back."   –   MINI Owner, Corona del Mar, CA May 16, 2013
  •   5.0
      –   Tom A., Yorba Linda, CA May 16, 2013
  •   0.5
      –   Christine F., Costa Mesa, CA May 16, 2013
  •   4.5
      –   Denese M., Tustin, CA May 16, 2013
  •   4.0
    "Overall, I was happy with the service performed on my car. The one thing that I would have appreciated, would have been a call from the Service Department to inform me that my car would need to be kept, for additional service beyond the one day initially stated. At the end of the business day, I called the service department, spoke with my service advisor, Kyle, and he informed me that it would not be ready as of Saturday night. That my car would be ready on Monday. Also, I felt as though the girl at the checkout on Monday was a bit on the rude side. She seemed displeased when I arrived and asked for my car. She told me that altough I had been contacted a couple of hours prior to tell me that my car was ready, my service advisor had not printed out the paperwork, and therefore was asked to wait until called upon. **** Please not however, that when I brought my car in on Saturday, it was a last minute service appointment with no prior scheduling on my part. I realized I had a bad front left tire, called Crevier, and you guys fit me in. Which I do truely appreciate. I feel you guys charge a fair price to service my car, and my car has always been serviced well by you guys. That is why I prefer to bring it to you."   –   Mike O., Irvine, CA May 15, 2013
  •   5.0
      –   Nick J., Newport Beach, CA May 15, 2013
  •   5.0
      –   Claudia R., Irvine, CA May 14, 2013
  •   5.0
    "Kyle & Jason are great people & truely listen to every concern. I must say they are why I keep coming back to Crevier"   –   Norma R., Anaheim, CA May 14, 2013
  •   5.0
      –   Wade Y., Huntington Beach, CA May 13, 2013
  •   5.0
    "My Experiences at Creiver MIni is always a wonderful experience."   –   MINI Owner, Irvine, CA May 13, 2013
  •   4.5
      –   Thomas C., Placentia, CA May 13, 2013
  •   5.0
      –   Luat L., Moreno Valley, CA May 13, 2013
  •   5.0
      –   Shannon G., Riverside, CA May 12, 2013
  •   5.0
      –   Pierre L., Garden Grove, CA May 12, 2013
  •   5.0
    "kyle was awesome - I had my car back earlier then expected and he even helped me with my phone issue."   –   Rebecca C., Fullerton, CA May 12, 2013
  •   5.0
    "Marshall did a great job taking care of me and my car. He explained everything thoroughly and got me my car back ahead of schedule. Thanks."   –   Rob I., Fullerton, CA May 12, 2013
  •   5.0
    "Always professional"   –   Cory E., Huntington Beach, CA May 12, 2013
    Dealer Response: Thank you Cory!  –   Jackie D., CSI Manager May 14, 2013
  •   5.0
      –   Kelly J., Lake Forest, CA May 12, 2013
  •   5.0
      –   Gissel N., Anaheim, CA May 11, 2013
  •   5.0
      –   Wanna H., Anaheim, CA May 11, 2013
  •   5.0
      –   Don B., , May 11, 2013
  •   5.0
      –   Linda L., Mission Viejo, CA May 11, 2013
  •   5.0
      –   Louis M., Yorba Linda, CA May 10, 2013
  •   4.0
      –   Martin C., Moreno Valley, CA May 10, 2013
  •   5.0
      –   Michelle J., Fullerton, CA May 9, 2013
  •   5.0
      –   Daniel M., Costa Mesa, CA May 9, 2013
  •   5.0
      –   Jonathan S., Orange, CA May 9, 2013
  •   5.0
      –   Michael B., Anaheim, CA May 9, 2013
  •   4.0
      –   Adonias L., Villa Park, CA May 9, 2013
  •   5.0
      –   Katie K., Huntington Beach, CA May 9, 2013
  •   5.0
    "Kyle Rules!!!"   –   Austin D., Corona del Mar, CA May 9, 2013
  •   5.0
      –   MINI Owner, Garden Grove, CA May 9, 2013
  •   5.0
      –   Consuelo Z., Placentia, CA May 9, 2013
  •   5.0
      –   Vivian D., Torrance, CA May 9, 2013
  •   5.0
    "So easy and made me feel so confertable that my new car was in good hands"   –   Kyla L., Lake forest, CA May 9, 2013
  •   5.0
      –   Sam P., Anaheim, CA May 8, 2013
  •   5.0
      –   Ariadma B., Whittier, CA May 7, 2013
  •   5.0
      –   Angelica W., La Verne, CA May 7, 2013
  •   5.0
    "There was an error when scheduling my appointment and I ended up showing up four days early. Despite my lack of an appointment for that day, your service center was able to schedule my service and provide a loaner. It turned what could have been a bad experience into an excellent example of customer service as the mistake was not my own."   –   Michael J., Los Alamitos, CA May 6, 2013
  •   5.0
    "A-OK!!!"   –   Jeff C., Tustin, CA May 6, 2013
  •   5.0
      –   Yuli S., Irvine, CA May 6, 2013
  •   5.0
    "Marshall has been especially attentive to our needs! He deserves special gratitude for all his extra effort to making sure we are happy."   –   Aubrey D., Walnut, CA May 6, 2013
  •   4.5
      –   Jeff V., Anaheim, CA May 6, 2013
  •   5.0
      –   ., , May 6, 2013
  •   4.0
    "Everything was really great, except for the vibrating/rattle noise I took my car in for was not able to be duplicated at the dealer, so they were unable to fix it. Of course I had the noise later the same day I picked up my Mini and it is bad some days while others not so much.. But I believe I have zeroed in on where it is coming from now, so I will be contacting Crevier for another possible appointment soon."   –   Aaron M., Yorba Linda, CA May 6, 2013
  •   5.0
    "Jason in Service Dept. was outstanding in following up with the Regional Mini Representative and handling a problem under warrenty. He kept us informed every step of the way."   –   Mark P., San Clemente, CA May 5, 2013
  •   4.5
    "Marshal was great. I have asked for him the past 2 times and he has done a great job."   –   Shelley H., Foothill Ranch, CA May 5, 2013
  •   5.0
      –   Vinny K., Irvine, CA May 5, 2013
  •   5.0
    "I had a sudden oil leak and needed to come in unexpectedly.....I was given a loaner and taken care of right away. I appreciate that very much. thank you!"   –   Barry K., Costa Mesa, CA May 5, 2013
  •   2.0
    "I've been coming to this dealership for 4 years and now that the MINI dealership & service center is separated from BMW the service has just gone down hill. I've visited the new MINI lot twice now. I wasn't impressed the first time, but just shrugged it off, but this last visit really makes me not want to come back or refer my friends there, which I used to do. On my last visit I was just shocked at how unprofessional the girls at the loan counter were. There were 2 girls at the counter and they both waited seconds before even looking at me. They were just talking casually while making me wait and then while one of the girls helped me the two of them continued to talk about personal stuff while I stood there. Both girls had no personality or made it seem like they were "willing" to help. They didn't even "look" professional, wearing casual clothes and sweatshirts. I was also disappointed in my service rep, he is always more than nice when I come in, but on this last visit I never received a call to say that my vehicle was ready. He stated that he tried to call, but he couldn't get through and that he called several times. I had my phone off for maybe about 5 minutes earlier in the day, but other than that my phone was on and working. I don't feel like he tried to call me again at a later time or did he bother to send me an email to try to reach me. After I called the dealership the next day to see if my vehicle would be done soon then I was told it had been ready since the day before. Since I had to pick up the vehicle a day later I had to take off work to be able to drop the loaner car off in time, which costs me money. And if I would have know the car was ready when it was I wouldn't of had to."   –   Amanda F., SANTA ANA, CA May 4, 2013
  •   5.0
    "Marshall did an oustanding job of keeping me informed to the status of my car as it took longer than expected"   –   Curtis C., Tustin, CA May 4, 2013
  •   5.0
      –   Lorraine M., Irvine, CA May 4, 2013
  •   5.0
      –   Marleen W., Garden Grove, CA May 3, 2013
  •   3.5
      –   Tanya B., Downey, CA May 3, 2013
  •   5.0
      –   Richard L., Whittier, CA May 3, 2013
  •   5.0
      –   ., Long Beach, CA May 3, 2013
  •   5.0
    "service advisor is great, keeps me informed, trustworthy and knowledgable"   –   Robert C., Murrieta, CA May 2, 2013
    Dealer Response: Thank you Robert for the wonderful feedback! We are so pleased to hear this  –   Jackie D., CSI Manager May 3, 2013
  •   4.5
      –   joseph p., Los Angeles, California May 2, 2013
  •   5.0
      –   Nathan K., Orange, CA May 2, 2013
  •   5.0
      –   Thoai H., Orange, CA May 2, 2013
  •   5.0
      –   Joseph C., Irvine, CA May 2, 2013
  •   5.0
      –   Robert R., Alta Loma, CA May 2, 2013
  •   5.0
      –   William O., Yorba Linda, CA May 2, 2013
  •   5.0
      –   Tina M., Mission Viejo, CA May 2, 2013
  •   5.0
      –   Todd O., Anaheim, CA May 2, 2013
  •   5.0
      –   James R., Huntington Beach, CA May 2, 2013
  •   4.0
    "I had to wait over 20 minutes to talk to my Service Advisor even though I had an appointment."   –   Gregory M., Brea, CA May 2, 2013
    Dealer Response: Hi Gregory, Thank you for bringing this to our attention and we really apologize for the inconvenience.  –   Jackie D., CSI Manager May 3, 2013
  •   5.0
      –   Cheryl V., Huntington Beach, CA May 2, 2013
  •   5.0
      –   Bill L., Hayward, CA May 1, 2013
  •   5.0
    "The staff there is exceptional. Marshall always takes care of every detail and makes me VERY glad that I've continued to have my Mini serviced there."   –   Mimi B., Newport Beach, CA Apr 30, 2013
  •   5.0
      –   Powell T., Corona del Mar, CA Apr 30, 2013
  •   5.0
      –   Teresa H., Santa Ana, CA Apr 30, 2013
  •   4.0
      –   Jacqueline G., Seal Beach, CA Apr 30, 2013
  •   5.0
    "Very quick and efficient. Kyle did exactly what he said he would do..."   –   Jon B., Tustin, CA Apr 30, 2013
  •   5.0
      –   Philip G., Newport Beach, CA Apr 30, 2013
  •   4.5
    "Best overall service from a dealer I've ever experienced."   –   MINI Owner, Costa Mesa, CA Apr 30, 2013
  •   5.0
      –   Rosemary O., Cerritos, CA Apr 29, 2013
  •   5.0
    "I have had nothing but the most exceptional experience with both Jason and Marshall. This survey will reflect my responses regarding both of the aforementioned Service Advisors."   –   Briana K., Anaheim, CA Apr 29, 2013
    Dealer Response: Hi Briana, Thank you for sharing with us the exceptional experiences that Jason and Marshall have provided for you! We look forward to seeing you for your next service.  –   Jackie D., CSI Manager Apr 30, 2013
  •   5.0
      –   Albert B., Anaheim, CA Apr 29, 2013
  •   5.0
      –   James A., Irvine, CA Apr 29, 2013
  •   5.0
      –   Chris W., Huntington Beach, CA Apr 29, 2013
  •   5.0
    "I've honestly never had a better experience at any dealership. Absolutely exceptional service! Thank you Jason Beers for being so extraordinary at your job!"   –   Jocelynne M., Orange, CA Apr 29, 2013
    Dealer Response: That is so wonderful to hear. Thank you for coming in Jocelynne and we look forward to seeing you next service :)  –   Jackie D., CSI Manager Apr 30, 2013
  •   5.0
      –   Suzanne R., Westminster, CA Apr 29, 2013
  •   5.0
      –   Wilber Y., Newport Beach, CA Apr 29, 2013
  •   5.0
      –   Luis M., Irvine, CA Apr 29, 2013
  •   5.0
      –   Brian H., Los Angeles, CA Apr 28, 2013
  •   4.5
      –   Catherine R., Long Beach, CA Apr 27, 2013
  •   4.5
      –   MINI Owner, Santa Ana, CA Apr 27, 2013
  •   5.0
      –   Gerard M., Coto de Caza, CA Apr 26, 2013
  •   4.5
      –   Lisa H., Santa Ana, CA Apr 26, 2013
  •   5.0
      –   Todd K., Murrieta, CA Apr 26, 2013
  •   5.0
      –   Robert C., Diamond Bar, CA Apr 26, 2013
  •   5.0
      –   Diane C., Newport Beach, CA Apr 26, 2013
  •   5.0
    "no problems at all!"   –   Sabita S., Tustin, CA Apr 26, 2013
    Dealer Response: Thank you, that's just how we like it :)  –   Jackie D., CSI Manager Apr 30, 2013
  •   2.5
    "There was no loaner cars I had to wait for 3 hrs, n the service people were much nicer before! Not everyone understand everything about cars, I don't like when ppl look at me like I'm stupid just because I don't understand what needs to be done for my car, ppl who work there needs to be more patient n explain to the customer more if they want me to spend a thousand dollars on something I don't understand."   –   MINI Owner, Big Bear City, CA Apr 25, 2013
    Dealer Response: We really apologize that all of the loaner vehicles were booked up with appointments that day. We usually have extras for non-appointments but unfortunately all of our appointments showed up and there was no extras. We would be happy to schedule one for you when booking your next service appointment. We look forward to seeing you then! Sincerely, The MINI Team  –   Jackie D., CSI Manager Apr 26, 2013
  •   3.0
    "The service advisor said he would change my windshield wipers and put in more wiper fluid, but it appears that neither of those things were complete."   –   Allison L., Los Angeles, CA Apr 25, 2013
    Dealer Response: Hi Allison, Please let us know when you would be able ot swing by and we will take care of this immediately. We apologize for the inconvenience. Thank you, The MINI Team  –   Jackie D., CSI Manager Apr 26, 2013
  •   5.0
      –   Donna M., Placentia, CA Apr 25, 2013
  •   5.0
      –   Jan L., Escondido, CA Apr 25, 2013
  •   5.0
    "You have a wonderful team here. Kyle Anderson was a delight to deal with and the entire team was phenomenal! Laughter and smiles all around!"   –   Val S., San Diego, CA Apr 25, 2013
    Dealer Response: Thanks Val! You are always a pleasure to take care of :)  –   Jackie D., CSI Manager Apr 26, 2013
  •   4.5
    "Kyle is an awesome Service Advisor!"   –   Maria R., Foothill Ranch, CA Apr 25, 2013
    Dealer Response: I am so pleased to hear about Kyle's excellent service!  –   Jackie D., CSI Manager Apr 26, 2013
  •   5.0
    "Out standing customer service, it was fast and easy."   –   Josue C., Orange, CA Apr 25, 2013
    Dealer Response: Thank you Josue. That is what we strive for everyday!  –   Jackie D., CSI Manager Apr 26, 2013
  •   5.0
      –   Michael C., Rowland Heights, CA Apr 25, 2013
  •   5.0
      –   David W., Fountain Valley, CA Apr 25, 2013
  •   5.0
      –   Lennice G., SANTA ANA, CA Apr 25, 2013
  •   4.5
      –   David C., La Habra, CA Apr 25, 2013
  •   4.5
      –   Lucho B., Moreno Valley, CA Apr 25, 2013
  •   5.0
      –   Analia H., Orange, CA Apr 25, 2013
  •   5.0
      –   Paula O., Laguna Beach, CA Apr 24, 2013
  •   4.5
      –   Lea O., Santa Ana, CA Apr 24, 2013
  •   5.0
      –   Kenneth S., Huntington Beach, CA Apr 24, 2013
  •   5.0
      –   Terri O., Irvine, CA Apr 23, 2013
  •   4.0
      –   Mike C., Foothill Ranch, CA Apr 23, 2013
  •   5.0
      –   Ruth N., Seal Beach, CA Apr 22, 2013
  •   5.0
    "Was running late to pick up my car. Your staff was awesome even though I got there at closing time!"   –   Yunkyung K., Torrance, CA Apr 22, 2013
    Dealer Response: Thank you and we are so pleased to hear that!  –   Jackie D., CSI Manager Apr 26, 2013
  •   5.0
      –   Ronald R., Corona, CA Apr 22, 2013
  •   4.0
      –   Robert T., Orange, CA Apr 22, 2013
  •   5.0
      –   Daniel S., Covina, CA Apr 22, 2013
  •   2.0
    "Although they did wash our car, they did a horrible job. I could have taken my car through the gas station car wash and it would have looked better. We were very dissatisfied with this component of our vehicle service"   –   David H., Anaheim, CA Apr 21, 2013
  •   4.5
      –   Jim C., Balboa Island, CA Apr 21, 2013
  •   5.0
      –   Edward N., Irvine, CA Apr 20, 2013
  •   5.0
      –   Steven T., Garden Grove, CA Apr 20, 2013
  •   5.0
    "The person that helped me, Jason, has always given me excellent service."   –   Vartan G., Yorba Linda, CA Apr 20, 2013
  •   5.0
      –   Ron S., Huntington Beach, CA Apr 20, 2013
  •   5.0
      –   Sergio P., Downey, CA Apr 20, 2013
  •   5.0
      –   Tony G., Coto de Caza, CA Apr 19, 2013
  •   4.0
      –   Janus B., San Juan Capistrano, CA Apr 19, 2013
  •   5.0
      –   Ashley B., Brea, CA Apr 19, 2013
  •   5.0
    "Here is the email I sent to the dealership. Hi Peter, I just wanted to drop you a quick note to let you know that I had a great experience with Crevier Mini. I brought my car in for service this Friday, April 5th. Kyle was my service advisor. He was engaging, patient, friendly, and knowledgeable. I brought my husband's car in for service on Monday, April 8. (We both love our Mini's.) I dealt with Kyle again. Again, he was professional and friendly. Kyle made a point to keep me informed of what was going on. He also gave me an accurate estimate on when the car would be ready. When I picked up the car, I was pleasantly surprised when Kyle greeted me by name. He has excellent customer service and I will make sure to ask for him whenever my cars need to be brought in for service. I really cut it close to closing time when I dropped off the loaner car and picked up my husband's car. I think it was 8 minutes to closing. No one made me feel rushed, which I appreciate. It isn't always easy to deal with that last minute customer. I didn't get the cashier's name, but she was also, to overuse the word, friendly. Then to top it off, when I got home, I realized I left my garage door opener in the loaner car. I tried to call the service department even though by now it was after hours. I spoke with Jeff, who told me the service department was closed and he took my information down and told me I could expect a call the next day. I was really surprised to get a call from Jeff a few minutes later. He had managed to track down the loaner car and retrieve my garage door opener. I was able to pick it up immediately. I want you to know how excellent your staff is and to let them know how much I appreciate that they go above and beyond. As I said, I love my Mini. Because of your staff today, you have ensured a repeat customer. Believe me, I will share my experience with others. Kind regards, Shannon Crawford 2012 Mini Countryman S"   –   Shannon C., Santa Ana, CA Apr 19, 2013
  •   5.0
      –   Nancy L., Cypress, CA Apr 18, 2013
  •   4.5
      –   James S., Yorba Linda, CA Apr 18, 2013
  •   4.0
    "Everything was great. Except I had to reprogram my windows and signals once I got my car back. Didn't enjoy that!"   –   Tina S., Newport Coast, CA Apr 18, 2013
    Dealer Response: Hi Tina, We really apologize that you had to reprogram your windows and signals. Please let us know if you have any further questions. We look forward to seeing you next service. Thank you, The MINI Team  –   Jackie D., CSI Manager Apr 19, 2013
  •   5.0
      –   Gerald L., Dana Point, CA Apr 18, 2013
  •   5.0
      –   Rodney A., Orange, CA Apr 18, 2013
  •   5.0
    "I'm very happy with the way Crevier Mini helped me. Marshall did a great job. I'd definitely refer anyone who needed service for their Mini to go to Crevier."   –   Michael G., Loma Linda, CA Apr 17, 2013
    Dealer Response: Thank you Michael! We really appreciate your referrals.  –   Jackie D., CSI Manager Apr 19, 2013
  •   5.0
      –   Ben S., Fullerton, CA Apr 17, 2013
  •   5.0
      –   Dawn K., Tustin, CA Apr 16, 2013
  •   4.5
      –   Christine L., Orange, CA Apr 16, 2013
  •   4.0
      –   Iraj D., San Juan Capo, CA Apr 15, 2013
  •   5.0
      –   Judy V., Aliso Viejo, CA Apr 15, 2013
  •   5.0
      –   Gerald N., Costa Mesa, CA Apr 15, 2013
  •   5.0
      –   Thomas M., FULLERTON, CA Apr 15, 2013
  •   5.0
    "Peter and his staff have been exceptional in customer service and support. I want to personally thank them all. They are Peter Maldonado, Enrique Aguilar , Jim Forbes and Kyle Anderson. I encourage Mini to acknowledge the dealership and all staff. They went above and beyond what was required. My sincere thanks Joey Hegedus"   –   Joey H., Aliso Viejo, CA Apr 14, 2013
    Dealer Response: Hi Joey, Thank you for sharing your wonderful experience with us. I am going to pass this along to our management team. We really appreciate your loyalty!  –   Jackie D., CSI Manager Apr 19, 2013
  •   5.0
    "Hands down, Crevier Mini of Santa Ana is the best!"   –   MINI Owner, Buena Park, CA Apr 14, 2013
    Dealer Response: Thank you :) That is what we strive for everyday!  –   Jackie D., CSI Manager Apr 18, 2013
  •   5.0
      –   Aaron G., Santa Ana, CA Apr 14, 2013
  •   5.0
    "I was treated with the utmost respect and kindness by everyone at the dealership when I went in to have my Mini serviced. My vehicle was ready before I expected, which was a very nice surprise. Thank you!"   –   Frances I., Bellflower, CA Apr 14, 2013
    Dealer Response: Thank you for your feedback Frances. That is so wonderful to hear :)  –   Jackie D., CSI Manager Apr 18, 2013
  •   5.0
      –   Jaime A., Huntington Beach, CA Apr 13, 2013
  •   5.0
      –   Sandra M., Aliso Viejo, CA Apr 13, 2013
  •   4.0
      –   Richard M., Fullerton, CA Apr 13, 2013
  •   5.0
    "Everyone was helpful."   –   Dena D., Yorba Linda, CA Apr 13, 2013
    Dealer Response: Thank you for coming in!  –   Jackie D., CSI Manager Apr 18, 2013
  •   5.0
      –   Tina N., Garden Grove, CA Apr 12, 2013
  •   4.0
    "I would have preferred a personal explanation of what the problem and solution was rather than just handed the paperwork and sent on my way"   –   Karen M., Irvine, CA Apr 12, 2013
  •   5.0
      –   Zack D., Ladera Ranch, CA Apr 12, 2013
  •   4.5
      –   Richard W., Long Beach, CA Apr 12, 2013
  •   5.0
      –   Matthew R., Trabuco Canyon, CA Apr 11, 2013
  •   5.0
    "I sent the following email to Crevier's manager, Peter Maldonado: Hi Peter, I just wanted to drop you a quick note to let you know that I had a great experience with Crevier Mini. I brought my car in for service this Friday, April 5th. Kyle was my service advisor. He was engaging, patient, friendly, and knowledgeable. I brought my husband's car in for service on Monday, April 8. (We both love our Mini's.) I dealt with Kyle again. Again, he was professional and friendly. Kyle made a point to keep me informed of what was going on. He also gave me an accurate estimate on when the car would be ready. When I picked up the car, I was pleasantly surprised when Kyle greeted me by name. He has excellent customer service and I will make sure to ask for him whenever my cars need to be brought in for service. I really cut it close to closing time when I dropped off the loaner car and picked up my husband's car. I think it was 8 minutes to closing. No one made me feel rushed, which I appreciate. It isn't always easy to deal with that last minute customer. I didn't get the cashier's name, but she was also, to overuse the word, friendly. Then to top it off, when I got home, I realized I left my garage door opener in the loaner car. I tried to call the service department even though by now it was after hours. I spoke with Jeff, who told me the service department was closed and he took my information down and told me I could expect a call the next day. I was really surprised to get a call from Jeff a few minutes later. He had managed to track down the loaner car and retrieve my garage door opener. I was able to pick it up immediately. I want you to know how excellent your staff is and to let them know how much I appreciate that they go above and beyond. As I said, I love my Mini. Because of your staff today, you have ensured a repeat customer. Believe me, I will share my experience with others. Kind regards, Shannon Crawford 2012 Mini Countryman S"   –   Shannon C., Santa Ana, CA Apr 11, 2013
    Dealer Response: Hi Shannon, We really appreciate that you took the time to share your experience with us! We are so pleased to hear about the the wonderful service that our MINI Department provided for you. We are so fortunate to have you as our customer and we look forward to seeing you on your next visit. Thank you, The MINI Team  –   Jackie D., CSI Manager Apr 12, 2013
  •   5.0
      –   Marcelo T., Newport Beach, CA Apr 11, 2013
  •   3.5
      –   MINI Owner, Santa Ana, CA Apr 11, 2013
  •   5.0
      –   Benjamin P., Costa Mesa, CA Apr 10, 2013
  •   5.0
      –   Katy O., Huntington Beach, CA Apr 9, 2013
  •   5.0
      –   Nicholas M., Chino, CA Apr 8, 2013
  •   5.0
      –   Cheri W., Dana Point, CA Apr 8, 2013
  •   5.0
      –   Arlene M., Laguna Hills, CA Apr 8, 2013
  •   5.0
      –   Vipavadee S., huntington beach, CA Apr 8, 2013
  •   5.0
      –   Brian J., Corona, CA Apr 7, 2013
  •   4.5
      –   Glenn T., Huntington Beach, CA Apr 6, 2013
  •   4.5
      –   David M., Laguna Beach, CA Apr 6, 2013
  •   5.0
      –   Jose O., Huntington Beach, CA Apr 6, 2013
  •   5.0
    "Thank you so much for having my car pulled up and ready to go. Thanks! This was a big help and I was running late for an appointment."   –   MINI Owner, Trabuco Canyon, CA Apr 5, 2013
  •   5.0
      –   David E., Chino Hills, CA Apr 5, 2013
  •   4.5
      –   Claudio J., Santa Ana, CA Apr 5, 2013
  •   5.0
    "I love Crevier Mini. I just wish there would be a sign, or some information given on pick up of the loaner var where one is supposed to return it. The first time I drove into the dock and was told to move it elsewhere. This time I parked in Guest parking and was told to please move it into the dock."   –   Randy C., Placentia, CA Apr 5, 2013
  •   4.5
      –   Victoria M., Irvine, CA Apr 5, 2013
  •   5.0
      –   Denah A., Pacific Palisades, CA Apr 5, 2013
  •   5.0
      –   Eric L., Tustin, CA Apr 5, 2013
  •   5.0
      –   Michael B., Trabuco Canyon, CA Apr 4, 2013
  •   4.5
      –   Ryan P., Irvine, CA Apr 4, 2013
  •   5.0
    "Marshall was very kind and helpful! He knew I was a bit stressed out about the car and did everything he could to make the experience, and my day, a better one."   –   Adele P., Garden Grove, CA Apr 4, 2013
  •   5.0
      –   William R., La Mirada, CA Apr 4, 2013
  •   5.0
      –   MINI Owner, Anaheim, CA Apr 4, 2013
  •   5.0
    "Jason was great - communicated well and a pleasure to work with."   –   Sally E., Laguna Beach, CA Apr 3, 2013
  •   5.0
      –   George G., Fountain Valley, CA Apr 3, 2013
  •   5.0
      –   James K., Ladera Ranch, CA Apr 2, 2013
  •   5.0
    "Last visited was an emergency cuz the engine warning light was turn-off but i have no problem to get the car checked and fixed, very helpful staffs."   –   Chadaporn S., Irvine, CA Apr 2, 2013
  •   4.0
      –   Virginia K., Costa Mesa, CA Apr 2, 2013
  •   4.5
      –   Martin V., Santa Ana, CA Apr 2, 2013
  •   4.5
      –   Theophile F., San Diego, CA Apr 2, 2013
  •   4.0
      –   Hoa N., Santa Ana, CA Apr 1, 2013
  •   5.0
    "I always love the service and Kyle went out of his way to work a tire package so that I did not go to Costco for my tires like I did last time."   –   Annie A., Tustin, CA Apr 1, 2013
  •   4.0
      –   Catherine W., Fullerton, CA Apr 1, 2013
  •   5.0
      –   Jorge C., Santa Ana, CA Mar 31, 2013
  •   5.0
      –   Stephen S., Irvine, CA Mar 31, 2013
  •   5.0
      –   Jason M., Anaheim, CA Mar 30, 2013
  •   5.0
      –   Kristine U., Tustin, CA Mar 30, 2013
  •   3.0
      –   Hannah R., Costa Mesa, CA Mar 29, 2013
  •   5.0
      –   Gaby A., Yorba Linda, CA Mar 28, 2013
  •   5.0
      –   Tim K., Orange, CA Mar 28, 2013
  •   5.0
      –   Rex D., Fullerton, CA Mar 28, 2013
  •   4.5
    "the car wash was very poor.the power hose pressure which you use to wash cars chip some of the touch chop paint i have done in my car."   –   Elias I., Anaheim, CA Mar 28, 2013
    Dealer Response: Thank you for letting us know and we apologize that you did not receive a thorough car wash. Your advisor will be contacting you by the end of the day. Thank you, The MINI Team  –   Jackie D., CSI Manager Apr 2, 2013
  •   5.0
      –   Warren W., Orange, CA Mar 27, 2013
  •   5.0
    "I was really impressed that the mechanics found a problem I hadn't identified (one that was covered by the warranty) and brought it to my attention. Also, I hadn't arranged for a loaner in advance, but they still accommodated me. Both Marshall and Melissa were very nice and helpful!!! :)"   –   MINI Owner, Fullerton, CA Mar 26, 2013
    Dealer Response: I am so pleased that they were able to accommdate you with a loaner vehicle and identify and resolve the issue with your MINI. Thank you for the wonderful feedback!  –   Jackie D., CSI Manager Mar 27, 2013
  •   5.0
      –   Scott M., Irvine, CA Mar 26, 2013
  •   4.5
      –   Adam L., Walnut, CA Mar 26, 2013
  •   5.0
      –   ., , Mar 26, 2013
  •   5.0
    "Everything went great. Service department very organized and friendly."   –   Nina W., Mission Viejo, CA Mar 26, 2013
    Dealer Response: Thanks Nina! We look forward to providing another excellent experience for you on your next visit :)  –   Jackie D., CSI Manager Mar 27, 2013
  •   5.0
      –   Lorenzo C., Huntington Beach, CA Mar 26, 2013
  •   5.0
      –   Hillary G., Trabuco Canyon, CA Mar 26, 2013
  •   3.0
      –   Jon O., Whittier, CA Mar 25, 2013
  •   5.0
      –   Diane R., Long Beach, CA Mar 25, 2013
  •   5.0
      –   Guillermo A., Santa Ana, CA Mar 25, 2013
  •   3.5
      –   Bernadette M., Irvine, CA Mar 25, 2013
  •   4.0
    "The service and service writer were good. I am not happy with the push to get the loaner back. The person advised that you have to have the car back by 8AM the day after the advisor calls. He called at 6:30 at night. The contract said I could have it for 3 days? I think you should not be so pushy."   –   Christopher B., Irvine, CA Mar 25, 2013
  •   5.0
      –   Matthew S., Brea, CA Mar 24, 2013
  •   5.0
      –   Nancy And Robert B., Lakewood, CA Mar 23, 2013
  •   5.0
      –   Henry M., Long Beach, CA Mar 23, 2013
  •   5.0
      –   Puiwah B., Mission Viejo, CA Mar 23, 2013
  •   4.0
      –   Jennell C., Irvine, CA Mar 23, 2013
  •   5.0
      –   Roselia K., Santa Ana, CA Mar 23, 2013
  •   4.5
      –   Merrill M., Tustin, CA Mar 22, 2013
  •   5.0
      –   ., , Mar 22, 2013
  •   4.5
      –   Daniel T., Corona del Mar, CA Mar 22, 2013
  •   4.5
    "The service department tried to find a reason for a leak inside my car. They tried for two days to duplicate the leak but could not. They DID try."   –   Kenneth F., Huntingtn Bch, CA Mar 22, 2013
  •   2.5
    "While I am grateful that Crevier Mini was able to help with the cost of the recent repair, I am quite diasapointed that BMW has not acknowledged an ongoing and prevalent problem with Mini engines. These repairs are getting very expensive and frequent. I expected more reliability."   –   John S., Carlsbad, CA Mar 21, 2013
  •   5.0
      –   MINI Owner, Brea, CA Mar 21, 2013
  •   5.0
      –   Kenneth (Ken) J., Temecula, CA Mar 21, 2013
  •   5.0
    "Simply the best service experience I've ever had."   –   John M., Irvine, CA Mar 21, 2013
  •   5.0
      –   Jeffrey H., Tustin, CA Mar 21, 2013
  •   5.0
      –   Jonathea T., Brea, CA Mar 21, 2013
  •   4.5
    "Jason was very helpful, pleasant, and patient answering my many questions. He contacted me when necessary and kept me informed re timing, pricing, and warranty issues."   –   Heidi T., Laguna Niguel, CA Mar 20, 2013
  •   5.0
      –   Kristi C., Riverside, CA Mar 20, 2013
  •   4.0
    "My service guy Kyle was always great. Just had some undeserved attitude from one of the receptionists over the phone."   –   Cairy K., anaheim, CA Mar 20, 2013
    Dealer Response: Hi Cairy, We are pleased to hear that Kyle always provides excellent service for you :) Thank you for letting us know about the receptionist so we can address this issue. We look forward to seeing you next service!  –   Jackie D., CSI Manager Mar 22, 2013
  •   5.0
      –   Jim D., Glendora, CA Mar 19, 2013
  •   5.0
      –   Ely L., Anaheim, CA Mar 19, 2013
  •   5.0
      –   Elen C., Orange, CA Mar 19, 2013
  •   5.0
    "Very professional!"   –   Elizabeth V., Long Beach, CA Mar 18, 2013
  •   5.0
    "We drive all the way down to your dealership from Long Beach to get service because from the sales process thru to our small service needs so far, you guys have been great!"   –   MINI Owner, Long Beach, CA Mar 18, 2013
    Dealer Response: Thank you so much! We really appreciate it :)  –   Jackie D., CSI Manager Mar 19, 2013
  •   5.0
      –   James E., Fort Collins, CO Mar 18, 2013
  •   5.0
    "Considering our circumstances, Michael Gruber as well as Kyle in service, were fantastic!!"   –   Pamela N., Huntington Beach, CA Mar 18, 2013
    Dealer Response: We really appreciate the wonderful feedback!  –   Jackie D., CSI Manager Mar 19, 2013
  •   2.0
    "First it took over 1 and a half hours for a car wash, while others cars were finished before mine and I was there long before them. I was called in to get my wipers replaced according to my extended warranty. While I was there I was informed I didn't have the proper wipers to have them covered with said warranty. This was very disturbing since the salesman used the wipers as an example of why it was helpful to buy the warranty. He should have known and told me that the wipers were aftermarket and not covered. So it was basically a big waste of my time. It makes me wonder whatelse will not be covered on this warranty. Unfortunantely I won't know until something goes wrong. This is not what I expected when I pruchased the extended warranty. Hopefully no more unpleasant suprises."   –   Teri L., Orange, CA Mar 18, 2013
    Dealer Response: Hi Teri, We appreciate your feedback and your advisor will be contacting you today to resolve this issue. Thank you, The MINI Team  –   Jackie D., CSI Manager Mar 19, 2013
  •   4.5
      –   Pablo V., Irvine, CA Mar 18, 2013
  •   5.0
    "I've been extremely impressed each time I've goen to Crevier. The staff is so very prossional and everyone seems to be happy to be there. Jason Beers, my service advisor is top notch!"   –   Stephen S., Pacific Palisades, CA Mar 18, 2013
    Dealer Response: Hi Stephan, Thank you for giving us the opportunity to take excellent care of you and your MINI :)  –   Jackie D., CSI Manager Mar 19, 2013
  •   4.5
      –   David N., San Clemente, CA Mar 17, 2013
  •   2.5
    "My car went for service and my car was pullin to the right after I picked up my car. When we called back no one wanted to help us and said it wasn't their fault. However, it was not pulling before the car was dropped off."   –   Lisa W., Orange, CA Mar 17, 2013
  •   5.0
      –   Ronda L., Costa Mesa, CA Mar 17, 2013
  •   4.5
      –   Melissa M., Baldwin Park, CA Mar 17, 2013
  •   3.5
      –   Tom S., Yorba Linda, CA Mar 16, 2013
  •   4.5
      –   Michael M., Rancho Santa Margarita, CA Mar 16, 2013
  •   4.5
      –   Richard N., Brea, CA Mar 16, 2013
  •   4.5
      –   Richard C., Chino Hills, CA Mar 15, 2013
  •   4.0
      –   Susan K., Costa Mesa, CA Mar 15, 2013
  •   4.0
      –   Philip M., Beaumont, CA Mar 15, 2013
  •   5.0
      –   Alounsavanh V., Anaheim, CA Mar 14, 2013
  •   5.0
      –   David W., Huntington Beach, CA Mar 13, 2013
  •   5.0
    "Jackie....Everyone at Crevier is just incredibly good to me. This includes all the service guys who check me in and out. There are no words to describe how everyone treats me like family there. It's surreal because this is not the normal way of being treated anywhere. Kyle has taken very good care of me in the past. Marshall did a wonderful job on taking care of me and staying on top of everything. Especially keeping in touch with me and letting me know what was going on. This whole experience with my car getting repaired and then having an accident in one of the rentals has just stressed me out to no end. I'm still stressed out because it's still not over with just yet. Everyone, Michael the Manager, Marshall and anyone else who knows me there have been so comforting to me during this time of nighmares...it's amazing. Anyway....always nothing but good! Thanks, Gigi"   –   Georgiana L., Huntington Beach, CA Mar 12, 2013
  •   4.5
    "Great service; my appt was at 7am but I arrived a little early. The gentleman that helped me came out about 10 minutes before 7 and started me off so that I was able to leave the dealership with a loaner by 7:05. Nice friendly staff all the way around"   –   Ivan M., Yorba Linda, CA Mar 12, 2013
  •   4.5
      –   Tod K., Huntington Beach, CA Mar 11, 2013
  •   5.0
      –   Monique S., La Habra, CA Mar 11, 2013
  •   5.0
      –   Nathan J., Newport Beach, CA Mar 11, 2013
  •   5.0
    "I liked the separate facility."   –   Lee Ann H., Corona, CA Mar 10, 2013
  •   5.0
      –   Diane S., Stanton, CA Mar 10, 2013
  •   5.0
      –   Jeff S., Garden Grove, CA Mar 9, 2013
  •   5.0
    "I love my mini and the servi.ce has always been exceptional."   –   Sharon B., Newport Beach, CA Mar 9, 2013
  •   5.0
    "The service advisor knew I was in town on business. Helped to expidite my job and get me on the road quickly"   –   Vince B., SAN FRANCISCO, CA Mar 9, 2013
  •   5.0
      –   John W., Dana Point, CA Mar 8, 2013
  •   5.0
      –   Eduardo G., Bakersfield, CA Mar 8, 2013
  •   4.5
      –   Heather M., Newport Beach, CA Mar 8, 2013
  •   4.5
      –   Steven B., Tustin, CA Mar 7, 2013
  •   5.0
      –   Charles S., La Habra Heights, CA Mar 7, 2013
  •   5.0
      –   Karen B., Huntington Beach, CA Mar 7, 2013
  •   5.0
      –   Peter L., Fullerton, CA Mar 7, 2013
  •   5.0
    "My ONLY concern was that the Alternate Transportation (loaner car) smelled of smoke. I was asked to not smoke in the vehicle, but it was obvious that a previous cutomer had done so. I mention this as we did a walk-around of the vehicle before I left the dealership."   –   Cheryl B., Capistrano Beach, CA Mar 7, 2013
  •   3.5
      –   George W., Hacienda Heights, CA Mar 7, 2013
  •   5.0
      –   Melody P., Huntington Beach, CA Mar 7, 2013
  •   5.0
      –   Jim C., Costa Mesa, CA Mar 6, 2013
  •   5.0
      –   Sue H., Orange, CA Mar 6, 2013
  •   5.0
      –   Doug H., Barstow, CA Mar 6, 2013
  •   5.0
    "Great new facility."   –   Charles E., Lake Forest, CA Mar 6, 2013
  •   5.0
    "Kyle was as helpful as always and made sure that my MINI was well taken care of."   –   Julie L., Orange, CA Mar 6, 2013
  •   5.0
    "Both Kyle and Marshal were there and they are both great!"   –   Lindsey U., Pomona, CA Mar 5, 2013
    Dealer Response: We look forward to seeing you next service Lindsey!  –   Jackie D., CSI Manager Mar 6, 2013
  •   5.0
    "Kyle Rules and always asks any questions I may have!"   –   Austin D., Corona del Mar, CA Mar 5, 2013
    Dealer Response: Thank you Austin, that is so wonderful to hear!  –   Jackie D., CSI Manager Mar 6, 2013
  •   5.0
      –   Kenneth Y., La Mirada, CA Mar 5, 2013
  •   4.5
      –   Diane B., Newport Beach, CA Mar 4, 2013
  •   5.0
    "Jason is the best!"   –   Art B., Irvine, CA Mar 4, 2013
    Dealer Response: Thank you Art!  –   Jackie D., CSI Manager Mar 6, 2013
  •   5.0
      –   Alexander N., Chino, CA Mar 4, 2013
  •   5.0
    "Marshall has never given me below average customer service. As a business owner I appreciate the fact that Marshall does what he does so well while not knowing who I am. This is the type of person I wish more companies had."   –   MINI Owner, Irvine, CA Mar 4, 2013
    Dealer Response: Thank you for the wonderful feedback regarding Marshall's excellent service!  –   Jackie D., CSI Manager Mar 6, 2013
  •   5.0
    "Everyone was very nice and helpful. My car was a wreck - self inflected. Dog hair everywhere and the rims were pitiful. They didn't shiver in front of me but they did note it was dirty - not Filty and that they pity the poor folks that have to clean this. (Would you like some dog with this hair)"   –   Judith F., Stanton, CA Mar 3, 2013
  •   5.0
      –   Joseph D., Huntington Beach, CA Mar 3, 2013
  •   5.0
      –   Paul F., Huntington Beach, CA Mar 2, 2013
  •   5.0
      –   Amy W., Santa Ana, CA Mar 1, 2013
  •   5.0
    "I love the service here. Everyone is hospitable to the needs of the customer."   –   MINI Owner, Chino Hills, CA Mar 1, 2013
  •   4.5
    "didn't made me feel inadequate for not knowing too much about the car. Explained clearly of the problems and curtious service advisor and staff in service dept."   –   MINI Owner, Fullerton, CA Mar 1, 2013
  •   4.5
      –   Melanie D., Costa Mesa, CA Feb 28, 2013
  •   4.0
      –   Roger R., Santa Ana, CA Feb 28, 2013
  •   5.0
    "from the time that I stepped out of the car, I was waited on hand and foot!!!!"   –   Nicole V., Long Beach, CA Feb 28, 2013
  •   4.5
      –   Stephanie H., Laguna Niguel, CA Feb 28, 2013
  •   5.0
    "Same Day service and it was swift!"   –   Saif F., Irvine, CA Feb 28, 2013
  •   4.5
      –   Damaris A., Anaheim, CA Feb 28, 2013
  •   4.0
      –   Gary S., Santa Ana, CA Feb 28, 2013
  •   5.0
      –   Thanh C., Costa Mesa, CA Feb 28, 2013
  •   5.0
      –   Youngwoo C., Buena Park, CA Feb 28, 2013
  •   5.0
    "Marshall was great (professional and courteous)"   –   Sam S., Orange, CA Feb 28, 2013
  •   5.0
      –   Victoria G., Newport Coast, CA Feb 28, 2013
  •   5.0
      –   Jenny V., Orange, CA Feb 28, 2013
  •   5.0
      –   Patricia A., Tustin, CA Feb 27, 2013
  •   5.0
      –   Arthur I., Walnut, CA Feb 27, 2013
  •   5.0
      –   Samuel C., Downey, CA Feb 27, 2013
  •   5.0
      –   Alan K., Whittier, CA Feb 27, 2013
  •   5.0
      –   Jeffrey B., Irvine, CA Feb 26, 2013
  •   5.0
      –   Daryl Z., Trabuco Cyn, CA Feb 26, 2013
  •   4.5
      –   Kennedy H., North Tustin, CA Feb 25, 2013
  •   0.5
    "Brought vehicle in for issues from last call. All issues where not addressed, corrected &/or mis-diagnosed. Vehicle is currently not starting & after leaving an urgent message for my service writer last week about the issues I never got a call back!!"   –   Ben S., Beverly Hills, CA Feb 25, 2013
  •   5.0
      –   Jenalyn D., Buena Park, CA Feb 24, 2013
  •   1.5
    "I have no idea what was done for the $160 check over ?? I have broken windshield wiper blades that were not replaced ! Also, no comments on anything. You Tried to charge me $650 for a brake job that I had done yesterday for $340 ! Rip Off !!!"   –   Carl A., Laguna Beach, CA Feb 24, 2013
  •   5.0
      –   Kimberly T., Aliso Viejo, CA Feb 23, 2013
  •   5.0
      –   Susan W., Lakewood, CA Feb 23, 2013
  •   5.0
      –   Stephen P., Fullerton, CA Feb 23, 2013
  •   5.0
    "I needed some last-minute service done on my Mini after finding a hook in my tire. I had no previous appointment and brought in my car around 5:30 pm. There were no loaners and Jason Beers made sure the service department worked on my car after service hours. This saved my work week and I appreciated the team's efforts very much. The car also came back with all tires filled with air and washed."   –   Daniel H., Newport Beach, CA Feb 22, 2013
  •   5.0
    "Marshall is always very helpful and friendly"   –   Marcy T., Huntington Beach, CA Feb 22, 2013
  •   5.0
      –   Lance M., Yucaipa, CA Feb 21, 2013
  •   5.0
      –   Jerome B., Huntington Beach, CA Feb 21, 2013
  •   5.0
      –   Douglas S., Fullerton, CA Feb 21, 2013
  •   5.0
      –   Frederick H., Newport Coast, CA Feb 21, 2013
  •   3.0
      –   Gustavo T., Coto de Caza, CA Feb 21, 2013
  •   5.0
      –   MINI Owner, Santa Ana, CA Feb 21, 2013
  •   5.0
      –   Julia D., Costa Mesa, CA Feb 20, 2013
  •   4.5
      –   Frank L., El Monte, CA Feb 20, 2013
  •   5.0
      –   Jeremy A., Wildomar, CA Feb 20, 2013
  •   3.5
    "For the second time they fogot to reset my service indicator and when I scheduled my appt.I told them I needed to be in and out as quick as possible,they sceduled during Marshall's lunch break which meant I had to wait for the other service adviser to help me and he was tied up with his own customers so they were not ready for me as I had requested,I was totally flexible with time I could come in so this shouldnt have happened."   –   Debera F., Newport Coast, CA Feb 19, 2013
  •   3.0
      –   Brian L., Murrieta, CA Feb 19, 2013
  •   5.0
      –   Mark M., Santa Ana, CA Feb 19, 2013
  •   0.5
    "Brought the car in for a wash which I paid $ 130.00 For. The car when I received it did not look clean I was very disappointed."   –   Carolyn P., Sun City, CA Feb 19, 2013
    Dealer Response: Hi Carolyn, We apologize that you were not satisfied with the car wash you received after your service. They are complimentary and it would be our pleasure to re-wash it for you anytime. Thank you, The MINI Team  –   Jackie D., CSI Manager Feb 21, 2013
  •   4.0
    "I am unable to give a 5 rating due to the fact that I brought my car in at my appointment time of 11:20am for a simple oil change, but do to a software issue my car had to be kept overnight."   –   Stacey S., La Habra, CA Feb 18, 2013
    Dealer Response: Hi Stacey, We really apologize that your MINI ended up needing a software update which caused a delay.  –   Jackie D., CSI Manager Feb 21, 2013
  •   4.5
      –   Brian S., Huntington Beach, CA Feb 18, 2013
  •   5.0
      –   Terry G., Fullerton, CA Feb 18, 2013
  •   5.0
      –   Scott B., Lake Forest, CA Feb 18, 2013
  •   5.0
      –   Judith M., Irvine, CA Feb 18, 2013
  •   5.0
      –   Kendall E., Santa Ana, CA Feb 18, 2013
  •   5.0
    "Best exprience i have had in a long time at any dealership. You guys have an outstanding group ofpeople working for you. they were all very professional and went out of their way to help.I loved your sales force and you have a supporting staff that is second to none."   –   Andres D., Arcadia, CA Feb 18, 2013
    Dealer Response: Thank you Andres! We really appreciate your kind feedback and look forward to taking great care of you on your next visit.  –   Jackie D., CSI Manager Feb 21, 2013
  •   4.5
      –   Lisa W., Fullerton, CA Feb 18, 2013
Crevier MINI 1455 Auto Mall Dr Santa Ana , CA 92705 Sales: (877) 231-8279